For the Bria softphone application to function in all type of network setups it is Important to whitelist all of the following IP address ranges and ports information in your firewall which are mentioned below:
- 126.96.36.199/24 is our own Class C network / IP range for our primary location. We suggest customers open up outbound access to this range.
- 188.8.131.52/24 is our own Class C network / IP range for our secondary location.
All clients need to be able to reach these ports:
- TCP 443 - Client provisioning and licensing
- TCP 18082 - Enhanced client traces and Help Desk Assistant
More information on Ports and Push servers hosted by CounterPath can be found here https://docs.counterpath.com/docs/PortalUG/StrettoAdmin/reference/refNetworkPorts.htm