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  1. babelforce
  2. Agents and Users
  3. Agents

Agents

  • Creating and managing agents in the babelforce manager app
  • Add a Display As number for an agent to be presented in the babelConnect app
  • Onboarding checklist for managers and agents
  • Agents: organize them in groups and tag
  • Onboarding/ Removing New Agents
  • How to add agents and request a password
  • Ordering and cancelling agent licenses (Agent ID Number) and Bria Enterprise
  • How do I add employees or agents?
  • What is the Line-status?
  • Where does the agent take the call?
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