Integrate Kustomer with babelforce

To add the Kustomer integration to babelforce, go to 

Integrated processes > Integrations

Next, click on Add and search for "Kustomer. Once you selected "Kustomer", a window pops up: 

You only need to fill in you API URL and the API key. 

• API URL: in this field, paste the URL of your Kustomer account and add /v1 at the end: https://{{myDomain}}.api.kustomerapp.com/v1

To add your API key, in you Kustomer account, click on the small gearwheel then go to Security > API keys:

Then click on Add API key, give it a name and choose a role. Note that to allow all integration processes provided by babelforce, you need to choose the following roles:

org.admin.user
org.user.read
org.user.conversation
org.user.customer
org.user.message
org.admin.apps 

Copy the key and paste it into the field API key in babelforce.

Now, click on save - the integration will appear in the integrations list. Click on Test to check if the integration is correctly implemented.