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babelforce
Reporting
Reporting
All about your call history and to read the different reports available
Reporting
babelforce KPIs explained
Creating agent activity reporting
Call data to Google sheets
babelforce hangup reasons explained - outbound calls
Reporting Resources - Excel and Google Sheet templates
Live call logs
Live Call Logs - working with downloaded data
Understanding babelforce Conversations and Live call logs
Hangup reasons for inbound calls
How to find transferred calls
SMS
Reporting with Zendesk