Create a call flow that checks
- Calendar dates
- Business hours
If no calendar is active and Business hours are active, the call will be forwarded to a mobile phone.
If either, a calendar is active or business hours are not given, the caller will hear an "Out of office" notification.
What you need:
- Create 1 Business Hour
- Create 1 Calendar
- Create 1 Trigger that checks if the calendar you setup is given
- Create 1 Trigger that checks if your Business Hours are given
- 1 Switch Node
- 1 Text to Speech
- 1 Transfer Module
Putting it all together
Most settings have to be done in the Switch Node. The screenshot below shows one possibility how this could be setup:
In your Text To Speech Module, enter the text you want the customer to hear.
In your Transfer Module, add the phone number the call should be forwarded to.