Here you find the list of values that babelforce retrieves from Salesforce. The answer sent by Salesforce is stored in the matching expression listed below.
| babelforce Event Type | Expression | Examples of custom request (API names in Salesforce) |
Type of expression |
| Log call task | integration.salesforce.call_task.id |
|
default |
| Case lookup | integration.salesforce.case.Id | default | |
| Case lookup | integration.salesforce.case.$lookup_field |
|
custom |
| Contact/Lead lookup/creation | integration.salesforce.enduser.Id | default | |
| Contact/Lead lookup/creation | integration.salesforce.enduser.$contact_lookup_field | Name Source |
custom |
| Contact/Lead lookup/creation | integration.salesforce.enduser.$lead_lookup_field |
Name |
custom |
| Custom search | integration.salesforce.custom_search.Id | default | |
| Custom search | integration.salesforce.custom_search.$lookup_field | Depends on the resource that is looked up | custom |
| Crate any resource | integration.salesforce.sobject.Id |
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