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Random selection for Post Call Survey in Freshdesk

Christina Dechent
Christina Dechent
  • Updated October 06, 2021 18:57

Check out this short video on how to add this magic automation to your Freshdesk integration:

 

Learn more about babelforce integrations here: https://www.babelforce.com/integrations/

 

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  • Add the babelforce Freshdesk integration
  • How to import and sync agents from Freshdesk
  • A starter Freshdesk ticket setup for inbound calls
  • Full integration of click-to-call in Freshdesk
  • Add recordings to Freshdesk tickets
  • Pushing a ticket or customer contact to an agent in Freshworks with CTI
  • Random selection for Post Call Survey in Freshdesk
  • Automated outbound dialing in Freshdesk
  • Advanced integrations with Freshdesk
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