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  1. babelforce
  2. Outbound

Outbound

Everything about our Automatic Outbound Calls

Campaigns

  • What is a dialer and what are all the different dialer types?
  • Collecting the voice of your customers (VoC) or conducting professional surveys
  • How to achieve best practice for dialer use
  • Logical architecture for dynamically handling call-back requests
  • Which call outcome to choose with an outbound dialer

Hopper

  • Recycling rules and how outbound calls are processed

Lists

  • Updating existing and adding new leads to an outbound dialer list
  • How to set up automated outbound dialer campaigns
  • How to bulk update leads and lead data
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