Softphones and phone apps

• What softphones or phone apps can I connect to babelforce?
• How a call is presented to an agent when using a softphone
• Call coaching - listening in on calls
• Download Bria Enterprise for Mac or Windows
• How to set up Counterpath's Bria 4 and Bria Solo softphone
• Counterpath Bria Enterprise managed Softphone
• How to configure Jitsi media client to work with babelforce platform
• Testing and troubleshooting Bria Enterprise
• Using two phone channels per agent in one softphone