V2_Troubleshooting

• Troubleshooting: Agent onboarding
• What does "failure" mean as the captured input from an IR or STT module (V2)
• Contacting babelforce in case of an emergency
• Troubleshooting babelforce floating app (V2)
• Troubleshooting: agent receives "account disabled" message in babelConnect (V2)
• Troubleshooting your way (V2)
• Isolate the reason a phone device is unreachable (V2)
• Calls are queued but agent softphones doesn't ring (V2)
• Why do agents' "Line" statuses sometimes get stuck on "ringing"? (V2)
• Why can't I edit or remove the phone number of a user in Zendesk? (V2)