Need a helping hand?
- Troubleshooting: Agent onboarding
- What does "failure" mean as the captured input from an IR or STT module
- Contacting babelforce in case of an emergency
- Troubleshooting babelforce floating app
- Troubleshooting: agent receives "account disabled" message in babelConnect
- Troubleshooting your way
- Isolate the reason a phone device is unreachable
- Calls are queued but agent softphones doesn't ring
- Why do agents' "Line" statuses sometimes get stuck on "ringing"?
- Why can't I edit or remove the phone number of a user in Zendesk?