Troubleshooting

• Troubleshooting your way
• Troubleshooting: Agent onboarding
• Contacting babelforce in case of an emergency
• Why can't I edit or remove the phone number of a user in Zendesk?
• Beeping sound in your headphones
• What does "failure" mean as the captured input from an IR or STT module
• Troubleshooting babelforce floating app
• Troubleshooting: agent receives "account disabled" message in babelConnect
• Isolate the reason a phone device is unreachable
• Calls are queued but agent softphones doesn't ring
• Why do agents' "Line" statuses sometimes get stuck on "ringing"?