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  1. babelforce
  2. Troubleshooting
  3. Telephony and Bria

Telephony and Bria

  • Deleting local storage
  • Troubleshooting your way
  • Troubleshooting: Agent onboarding
  • Contacting babelforce in case of an emergency
  • Why can't I edit or remove the phone number of a user in Zendesk?
  • Beeping sound in your headphones
  • What does "failure" mean as the captured input from an IR or STT module
  • Troubleshooting babelforce floating app
  • Troubleshooting: agent receives "account disabled" message in babelConnect
  • Isolate the reason a phone device is unreachable
  • Calls are queued but agent softphones doesn't ring
  • An agent's "Line" status remains on "ringing" even though no call is ringing the agent
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