V2_Freshdesk

• Add the babelforce Freshdesk integration (V2)
• Import and sync agents from Freshdesk (V2)
• A starter Freshdesk ticket setup for inbound calls (V2)
• Full integration of click-to-call in Freshdesk (V2)
• Add recordings to Freshdesk tickets (V2)
• Pushing a ticket or customer contact to an agent in Freshworks with CTI (V2)
• Random selection for Post Call Survey in Freshdesk (V2)
• Automated outbound dialing in Freshdesk (V2)
• Advanced integrations with Freshdesk (V2)