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V2_Freshdesk
- Add the babelforce Freshdesk integration (V2)
- Import and sync agents from Freshdesk (V2)
- A starter Freshdesk ticket setup for inbound calls (V2)
- Full integration of click-to-call in Freshdesk (V2)
- Add recordings to Freshdesk tickets (V2)
- Pushing a ticket or customer contact to an agent in Freshworks with CTI (V2)
- Random selection for Post Call Survey in Freshdesk (V2)
- Automated outbound dialing in Freshdesk (V2)
- Advanced integrations with Freshdesk (V2)