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Freshdesk

  • Add the babelforce Freshdesk integration
  • Import and sync agents from Freshdesk
  • A starter Freshdesk ticket setup for inbound calls
  • Full integration of click-to-call in Freshdesk
  • Add recordings to Freshdesk tickets
  • Pushing a ticket or customer contact to an agent in Freshworks with CTI
  • Random selection for Post Call Survey in Freshdesk
  • Automated outbound dialing in Freshdesk
  • Advanced integrations with Freshdesk

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babel force
babelforce is a no-code automation platform allowing non-developers to self-manage any kind of integrated communications process.