Need a helping hand?
Freshdesk
- Add the babelforce Freshdesk integration
- Import and sync agents from Freshdesk
- A starter Freshdesk ticket setup for inbound calls
- Full integration of click-to-call in Freshdesk
- Add recordings to Freshdesk tickets
- Pushing a ticket or customer contact to an agent in Freshworks with CTI
- Random selection for Post Call Survey in Freshdesk
- Automated outbound dialing in Freshdesk
- Advanced integrations with Freshdesk