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  3. V2_Automatic call routing
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V2_Automatic call routing

  • Create and manage queues for your calls (V2)
  • How to prioritize call routing (V2)
  • How to route calls based on agent availability (V2)
  • How to add a direct route to an employee (V2)
  • Routing and tracking calls to an external outsourced team (V2)
  • Call overflow during or outside business hours (V2)

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babel force
babelforce is a no-code automation platform allowing non-developers to self-manage any kind of integrated communications process.