Zendesk

Appending SMS to Zendesk tickets
Integrating Zendesk with babelforce
Updating Brands in Zendesk for multiple brands company
Getting custom field data into Zendesk tickets and reporting on them with Zendesk Explore
How to automatically close empty voicemail tickets in Zendesk
How to create a test sandbox setup in babelforce and Zendesk
Creating and pushing an inbound call ticket to an agent in Zendesk
Tag tickets if calls are lost
How to achieve full Zendesk integration for outbound calls
Create a ticket for each inbound SMS received
How to achieve full Zendesk integration for SMS
After-Call SMS
Zendesk variables
Perform a flexible custom search in Zendesk
Reporting on agents with different skills in one queue
How to import and sync agents from Zendesk
How to differentiate abandoned vs abandoned with caller request
Add multiple recordings to one ticket
Adding multiple queue wait times to one Zendesk ticket
How to push data for a dialer call to a Zendesk ticket