Callbots - Intelligent IVR

• Create a direct route with opening hours and calendars
• Using AI in Callbots (V2)
• How are calls routed through IVR and queue?
• How to configure an IVR Input Reader to store an input variable
• Use your own app to check if entered number is valid
• Forwarding a call to another queue if agents are available
• How to test your IVR and call flows with live logging