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Callbots - Intelligent IVR

  • Create a direct route with opening hours and calendars
  • Using AI in Callbots (V2)
  • How are calls routed through IVR and queue?
  • How to configure an IVR Input Reader to store an input variable
  • Use your own app to check if entered number is valid
  • Forwarding a call to another queue if agents are available
  • How to test your IVR and call flows with live logging

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babelforce is a no-code automation platform allowing non-developers to self-manage any kind of integrated communications process.