Logo Help Center
Submit a request My services Sign in

Need a helping hand?

  1. babelforce
  2. Applications
  3. V2_Application flows & routing
Follow New articles New articles and comments

V2_Application flows & routing

  • The Speech to text module explained (STT)
  • The ten call-flow modules (V2)
  • Route your number to a module (V2)
  • How to test your call flows and process configurations (V2)
  • How to create a wait or queueing experience (V2)
  • 'Whisper transfer' - pass audio information to agents (V2)
  • How to set up a basic post-call experience (V2)
  • Implementing a call-back feature (V2)
  • How to blacklist numbers (V2)
  • Allow agents to transfer calls to any IVR or App module (V2)
  • HTTP request buckets (V2)
  • How to store customer input with the Speech to text module and route the call based on the input (V2)

© 2020 All rights reserved, worldwide.

My Services . Imprint . Product . Blog

babel force
babelforce is a no-code automation platform allowing non-developers to self-manage any kind of integrated communications process.