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V2_Application flows & routing
- The Speech to text module explained (STT)
- The ten call-flow modules (V2)
- Route your number to a module (V2)
- How to test your call flows and process configurations (V2)
- How to create a wait or queueing experience (V2)
- 'Whisper transfer' - pass audio information to agents (V2)
- How to set up a basic post-call experience (V2)
- Implementing a call-back feature (V2)
- How to blacklist numbers (V2)
- Allow agents to transfer calls to any IVR or App module (V2)
- HTTP request buckets (V2)
- How to store customer input with the Speech to text module and route the call based on the input (V2)