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Chapter 4 - The Automated Dialer
- 4.0 - Overview
- 4.1.0 - Introducing Automated Dialers
- 4.1.1 - Outbound Dialer use cases
- 4.2.0 - The babelforce dialer
- 4.2.1 - Lists and Campaigns
- 4.2.2 - Have agents join a campaign and use blended inbound / outbound
- 4.3.0 - Integrating your dialer campaign in your CRM
- 4.3.1 - Some examples for creating records for outbound dialer calls
- 4.4 - Advanced settings - using the babelfore Rest API