Chapter 4 - The Automated Dialer

• 4.0 - Overview
• 4.1.0 - Introducing Automated Dialers
• 4.1.1 - Outbound Dialer use cases
• 4.2.0 - The babelforce dialer
• 4.2.1 - Lists and Campaigns
• 4.2.2 - Have agents join a campaign and use blended inbound / outbound
• 4.3.0 - Integrating your dialer campaign in your CRM
• 4.3.1 - Some examples for creating records for outbound dialer calls
• 4.4 - Advanced settings - using the babelfore Rest API