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Softphones and phone apps
Configuring and connecting telephony software applications to your network and to the babelforce platform.
- What softphones or phone apps can I connect to babelforce?
- How a call is presented to an agent when using a softphone
- Call coaching - listening in on calls
- How to set up Counterpath's Bria 4 and Xlite softphone
- Counterpath Bria Stretto managed Softphone
- How to configure Jitsi media client to work with babelforce platform
- Testing and troubleshooting Bria Stretto
- Using two phone channels per agent in one softphone