Outbound dialing

Information ad guides on babelforce's automated outbound dialer feature.

• What is a dialer and what are all the different dialer types?
• How to achieve best practice for dialer use
• How to set up and run automated outbound dialer campaigns
• Using the babelforce Outbound Dialer
• Recycling rules and how outbound calls are processed
• Which call outcome to choose with an outbound dialer
• Automated callbacks
• How to bulk update leads and lead data
• How to bulk update scheduled call-back tasks