Need a helping hand?
Troubleshooting
V2_Troubleshooting
- Contacting babelforce in case of an emergency
- Troubleshooting babelforce floating app (V2)
- Troubleshooting: agent receives "account disabled" message in babelConnect (V2)
- Troubleshooting your way (V2)
- Isolate the reason a phone device is unreachable (V2)
- Calls are queued but agent softphones don't ring (V2)
Troubleshooting
- How to use Wireshark (in Windows) and capture SIP+RTP traces
- Troubleshooting babelforce floating app
- Troubleshooting audio quality
- Isolate reason a phone device is unreachable
- Calls get queued but agent softphones don't ring
- Why do agents "Line" status sometimes get stuck on "ringing"?