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babelforce
Recording and compliance
Recording and compliance
V2_Recordings
Delete all recordings associated with a caller (V2)
Storing your own voice recordings (V2)
How to tag and manage call recordings (V2)
How to get voicemail recordings into your Helpdesk using Global Automations (V2)
How to trigger recording of calls to be on or off for a particular call (V2)
V2_Compliance
The Audit Feature
On our data retention policy (V2)
babelforce and GDPR (V2)
Recordings
Find out how to manage your recordings: call recordings, voicemails, survey comments and more.
Storing your own voice recordings
How to tag and manage call recordings
How to get voicemail recordings into your Helpdesk using Global Events
How to trigger recording of calls to be on or off for a particular call
Compliance
Here you will find information on how babelforce helps you achieve compliance with various forms of regulation or policies: data protection, PCI DSS and other industry, territory or internal compliance.
On our data retention policy