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  1. babelforce
  2. Recording and compliance

Recording and compliance

V2_Recordings

  • Delete all recordings associated with a caller (V2)
  • Storing your own voice recordings (V2)
  • How to tag and manage call recordings (V2)
  • How to get voicemail recordings into your Helpdesk using Global Automations (V2)
  • How to trigger recording of calls to be on or off for a particular call (V2)

V2_Compliance

  • The Audit Feature
  • On our data retention policy (V2)
  • babelforce and GDPR (V2)

Recordings
Find out how to manage your recordings: call recordings, voicemails, survey comments and more.

  • Storing your own voice recordings
  • How to tag and manage call recordings
  • How to get voicemail recordings into your Helpdesk using Global Events
  • How to trigger recording of calls to be on or off for a particular call

Compliance
Here you will find information on how babelforce helps you achieve compliance with various forms of regulation or policies: data protection, PCI DSS and other industry, territory or internal compliance.

  • On our data retention policy

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babelforce is a no-code automation platform allowing non-developers to self-manage any kind of integrated communications process.