Skip to main content
babelforce Help Center home page
Website Community
Submit a request Sign in
  1. babelforce
  2. Recording and compliance

Recording and compliance

You will find information on how to achieve compliance with various forms of regulation. Learn how to manage your call recordings, voicemails, survey comments and more.

Recordings

  • Delete all recordings associated with a caller
  • Storing your own voice recordings
  • How to manage and tag call recordings
  • How to get voicemail recordings into your Helpdesk using Global Automations
  • How to trigger recording of calls to be on or off for a particular call

Compliance

  • The Audit Feature
  • On our data retention policy
  • babelforce and GDPR
Back to website Zendesk Theme by Zenplates