V2_Developer API Resources

• API documentation and endpoints - an introduction (V2)
• Postman collections (V2)

V2_Calls

• 2-way integration of IVR and CRM (V2)

V2_SMS

• API requirements for adding inbound SMS providers (V2)
• How to send batch SMS through babelforce API without coding (V2)

Developer API Resources

Here you will find resources and downloads to help you use the babelforce API

• API documentation and endpoints - an introduction
• Postman collections

Calls

API queries to do with calls and calling on the babelforce platform.

• Getting a page of call reports
• Retrieving calls that contain a number string
• Getting calls that went through a queue
• How to make an outbound call using the API
• Find calls less than 30 sec that went through a queue
• 2-way integration of IVR and CRM

Agents

API queries to help with agent management on the babelforce platform.

• How to enable an agent using the API
• How to change an agent's phone number using the API
• How to query a particular agent
• Getting the set of agents in your babelforce account

SMS

API queries to do with SMS messaging.

• API requirements for adding inbound SMS providers
• How to send an SMS using the API
• Getting list of SMS messages
• How to send batch SMS through babelforce API without coding