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Developer API Resources
Here you will find resources and downloads to help you use the babelforce API
API documentation and endpoints - an introduction
API queries to do with calls and calling on the babelforce platform.
Getting a page of call reports
Retrieving calls that contain a number string
Getting calls that went through a queue
How to make an outbound call using the API
Find calls less than 30 sec that went through a queue
2-way integration of IVR and CRM
API queries to help with agent management on the babelforce platform.
How to enable an agent using the API
How to change an agent's phone number using the API
How to query a particular agent
Getting the set of agents in your babelforce account
API queries to do with SMS messaging.
API requirements for adding inbound SMS providers
How to send an SMS using the API
Getting list of SMS messages
How to send batch SMS through babelforce API without coding