Bria Ports, IP addresses, firewall rules to allow on your network

Rodrigo
Rodrigo
  • Updated

Some applications allow the option to create a whitelist of IP addresses. Below is a List of the CounterPath IP Addresses to be added. 

 

IP addresses

  • 216.93.246.0/24 is our own Class C network / IP range for our primary location. We suggest customers open up outbound access to this range.
  • 69.90.51.0/24 is our own Class C network / IP range for our secondary location.

Ports

All clients need to be able to reach these ports:

  • TCP 443 - Client provisioning and licensing
  • TCP 18082 - Enhanced client traces and Help Desk Assistant
  • TCP 18889 - Stretto Sync

DNS Names

The DNS names associated with the services are:

  • login.softphone.com (for client provisioning)
  • sip.softphone.com (for Team Voice SIP media and signaling)
  • im.softphone.com (for Team Messaging) This replaces im.bria-x.com

  • logging.softphone.com (for user services)

  • hda.softphone.com (for Help Desk Assistant)
  • sync.bria-x.com (for the Sync service)
  • screensharing.softphone.com (for screen sharing)
  • uem.bria-x.com (for gathering call statistics)

  • docs.counterpath.com (for documentation)

More information on Ports and Push servers hosted by CounterPath can be found here  https://docs.counterpath.com/docs/PortalUG/StrettoAdmin/reference/refNetworkPorts.htm

 

 

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