What does "failure" mean as the captured input from an IR or STT module

Sabrina Leskovsek
Sabrina Leskovsek
  • Updated

Problem: The captured input from an Input Reader or Speech-to-text module is "failure" - see screenshot below.

 

mceclip0.png

 

Explanation: This happens, when the caller hangs up within the IR or STT module without selecting any choice.

 

 

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