Postman is a tool for testing and exploring APIs. It also allows the configuration of collections of API requests that can be run together (a so called "Runner").
babelforce provides a vast majority of endpoints in its API documenation. However, we also offer a number of prepared Postman collections so that you can start using the different API scopes quickly. The links are gathered in this article:
Postman collection for babelforce outbound dialer and campaigns
You can download the ZIP file of the collection here:
https://download.babelforce.com/postman/obd.zip
If you need more information on the babelforce outbound dialer, have a look at this article.
This outbound dialer collection includes API requests to
- Create campaigns and lists, link the list to the campaign
- Upload leads or contact entries to a list
- Edit/delete contact entries
- Retrieve call attempts already made in a campaign
- Retrieve current lead/contact statuses
- Retrieve current campaign status
- Retrieve current hopper, i.e. the set of contacts/leads loaded already in a campaign ready to dial
- And many more useful API requests
Postman collection for main admin account manager API scope
You can download the ZIP file here:
https://download.babelforce.com/postman/manager.zip
This main admin/manager collection includes API requests to
- Get details of agents in your account
- Create/edit agents
- Get details of calls, messages, recordings, sessions and other interaction records
- Get call flow applications details, triggers, event triggers and other no-code automation objects
- Create/edit objects in your account
- Initiate calls and send SMS messages
- And many more things ...
Postman collection for the agent API scope
You can download the ZIP file here:
https://download.babelforce.com/postman/agent.zip
The API requests in this collection are those accessible by a user authenticated as an agent. It is a reduced and specific scope for that role only.
This agent collection includes API requests for things like:
- Get a token for an agent using login credentials
- Get current status, current session, etc.
- Perform actions through the API as babelConnect app for agents does
- And more ...
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