Postman collections

Postman is a tool for testing and exploring APIs. It also allows the configuration of collections of API requests that can be run together (a so called "Runner").

babelforce provides a vast majority of endpoints in its API documenation.  However, we also offer a number of prepared Postman collections so that you can start using the different API scopes quickly. The links are gathered in this article:

Postman collection for babelforce outbound dialer and campaigns

You can download the ZIP file of the collection here:

https://download.babelforce.com/postman/obd.zip

If you need more information on the babelforce outbound dialer, have a look at this article.

This outbound dialer collection includes API requests to

• Create campaigns and lists, link the list to the campaign
• Upload leads or contact entries to a list
• Edit/delete contact entries
• Retrieve call attempts already made in a campaign
• Retrieve current lead/contact statuses
• Retrieve current campaign status
• Retrieve current hopper, i.e. the set of contacts/leads loaded already in a campaign ready to dial
• And many more useful API requests

Postman collection for main admin account manager API scope

You can download the ZIP file here:

https://download.babelforce.com/postman/manager.zip

This main admin/manager collection includes API requests to

• Get details of agents in your account
• Create/edit agents
• Get details of calls, messages, recordings, sessions and other interaction records
• Get call flow applications details, triggers, event triggers and other no-code automation objects
• Create/edit objects in your account
• Initiate calls and send SMS messages
• And many more things ...

Postman collection for the agent API scope

You can download the ZIP file here:

https://download.babelforce.com/postman/agent.zip

The API requests in this collection are those accessible by a user authenticated as an agent. It is a reduced and specific scope for that role only.

This agent collection includes API requests for things like:

• Get a token for an agent using login credentials
• Get current status, current session, etc.
• Perform actions through the API as babelConnect app for agents does
• And more ...