1.0 - Modules, triggers, agents and queues

So now you know what comes next. But before you can get your hands on setting up your first call flow, you will have to go through some theory to understand the different platform functionalities.

Section 1 will introduce:

The two latter topics are very easy and hands-on. They will be important for your operations team for the daily operation. We will link to other articles that will help you understand your options further.

After this introduction, we will move on to the first basic call flow in section 2.

 

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