babelforce is available in different territories around the globe. There are three territories available as standard to have any non Enterprise account:
- Europe, The Middle East and Africa (EMEA)
- North America
- Southeast Pacific
Note that on enterprise plans, you can also have your babelforce account and services also in Latin America, Multiple locations in North America and Europe, India and elsewhere.
This unique setup enables you to run a global phone system without having to deal with time delays or quality issues. Here you will find a high-level article on guaranteeing high-quality calls and on the importance of having your call channels handled by servers near enough to where your employees are.
When you use multi-territory, please keep in mind that babelforce systems have different URLs.
Accessing babelforce manager app
Accessing babelConnect stand-alone app
The Americas: https://apps.us-east.babelforce.com/babelconnect/#/app
South Pacific: https://apps.ap-southeast.babelforce.com/babelconnect/#/app
SIP proxy for softphone setup
The Americas: sip.us-east.babelforce.com
South Pacifics: sip.ap-southeast.babelforce.com